Contact information
Welcome to EasyHomeMart.com, your trusted destination for premium Home & Kitchen products designed to make everyday living easier, smarter, and more comfortable. We value every customer and believe that strong communication is the foundation of excellent customer service. Whether you have questions about our products, orders, shipping, returns, payments, or any other service-related issue, our support team is always ready to assist you.
At EasyHomeMart.com, customer satisfaction is our top priority. We are committed to providing fast responses, professional support, and reliable assistance to ensure that your shopping experience remains smooth and enjoyable from start to finish.
If you need help for any reason, please use the contact details provided below.
Business Details
Store Name
EasyHomeMart.com
Business Category
Home & Kitchen Products
GST Number
19MAQPS8950R1ZW
Registered Business Address
Perua, Sabang, Paschim Medinipur, West Bengal – 721155, India
Customer Support Phone Number
7797439418
Official Business Email
Customer Support Services
EasyHomeMart.com provides dedicated customer support to help customers with all kinds of queries and concerns. Our support team is trained to handle product inquiries, order assistance, payment-related questions, delivery issues, return requests, refund concerns, and general shopping guidance.
We understand the importance of timely communication in online shopping. That is why we aim to provide quick responses and practical solutions to every customer inquiry.
Our customer service team can assist you with:
- Product information and specifications
- Order placement assistance
- Payment support
- Shipping and delivery tracking
- Return and refund requests
- Damaged or defective product complaints
- Cancellation requests
- Exchange-related inquiries
- Bulk order assistance
- General customer support
If you have any questions before placing an order, feel free to contact us. We are happy to help you choose the right products for your Home & Kitchen needs.
How to Contact Us
Customers can contact EasyHomeMart.com through multiple communication channels for convenience and faster support.
1. Contact by Phone
You can directly call our customer support team for urgent assistance regarding your orders, delivery, returns, payments, or product inquiries.
Customer Care Number
7797439418
Phone Support Availability
Monday to Saturday 10:00 AM to 7:00 PM (IST)
Our support executives try their best to respond to all customer calls within business hours. During high-demand periods, response times may be slightly delayed, but we always work to assist customers as quickly as possible.
2. Contact by Email
For detailed inquiries, complaints, feedback, business communication, or support requests, customers may contact us through our official email address.
Official Email Address
Customers are encouraged to mention the following details while contacting us through email for faster support:
- Full Name
- Order Number
- Registered Mobile Number
- Product Name
- Detailed description of the issue
- Images or videos (if applicable)
Providing complete information helps our support team resolve issues more efficiently.
Email Response Time
We generally respond to customer emails within 24 to 48 business hours.
3. Contact by Registered Address
Customers may also contact us through our official business address.
Registered Address
Perua, Sabang, Paschim Medinipur, West Bengal – 721155, India
Please note that this address may not always function as a walk-in retail outlet. Customers are advised to contact customer support before planning any direct visit.
Order Assistance
If you need help with an order placed on EasyHomeMart.com, our customer support team is available to assist you throughout the order process.
Customers may contact us regarding:
- Order confirmation
- Order modification requests
- Shipping status updates
- Delivery timelines
- Delayed delivery concerns
- Incorrect item received
- Missing items in package
- Order cancellation requests
To receive faster support, customers should always provide their order number while contacting us.
Shipping and Delivery Support
EasyHomeMart.com works with trusted delivery partners to ensure safe and timely product delivery across India.
If you face any issues related to shipping or delivery, please contact our support team immediately.
Customers can contact us for:
- Shipment tracking assistance
- Delivery status updates
- Address correction requests
- Delivery delays
- Lost shipment concerns
- Failed delivery attempts
We request customers to ensure that the delivery address and contact details provided during checkout are accurate to avoid delivery complications.
Return and Refund Assistance
Customer satisfaction is important to us, and we strive to ensure that every customer receives quality products.
If you receive a damaged, defective, incorrect, or incomplete product, you may contact our customer support team for return or refund assistance.
To process return-related requests smoothly, customers may be required to provide:
- Order Number
- Product images
- Packaging images
- Unboxing video (if applicable)
- Detailed issue explanation
Our support team will review the issue and guide customers through the return or refund process according to our store policies.
Product Inquiry Support
EasyHomeMart.com offers a wide range of Home & Kitchen products designed to improve convenience, organization, and lifestyle.
If you have questions about any product listed on our website, our team can help you with:
- Product features
- Product dimensions
- Product materials
- Usage instructions
- Product compatibility
- Availability status
- Color and size options
- Care instructions
We encourage customers to contact us before purchasing if they require additional product information.
Damaged or Defective Products
We understand how disappointing it can be to receive a damaged or defective product. If such an issue occurs, please contact our support team as soon as possible after receiving your order.
To help us resolve the issue quickly, customers should provide:
- Clear photos of the product
- Photos of the packaging
- Order details
- Description of the damage or defect
Our team will investigate the matter and provide an appropriate resolution based on the situation.
Cancellation Requests
Customers who wish to cancel their orders may contact our customer support team immediately after placing the order.
Please note:
- Cancellation requests are subject to order processing status.
- Orders that have already been shipped may not be eligible for cancellation.
- Refund timelines may vary depending on the payment method used.
We recommend contacting us as early as possible for cancellation-related requests.
Customer Feedback and Suggestions
At EasyHomeMart.com, we continuously work to improve our products and services. Customer feedback plays a vital role in helping us enhance the shopping experience.
We welcome:
- Product reviews
- Service feedback
- Website improvement suggestions
- Delivery experience feedback
- New product recommendations
Customers can send feedback and suggestions to our official email address. We appreciate every customer opinion and use it to improve our services.
Business Hours
Our customer support team operates during the following business hours:
Customer Support Timing
Monday to Saturday 10:00 AM – 7:00 PM (IST)
Weekly Off
Sunday
Please note that response times may be slightly delayed during public holidays, festivals, or high-order-volume periods.
Secure Communication Policy
EasyHomeMart.com prioritizes customer privacy and communication security.
Customers are advised to communicate only through our official contact channels mentioned on this page.
We never ask customers to share:
- OTPs
- Debit/Credit Card PINs
- Internet Banking Passwords
- UPI PINs
- Confidential banking information
If you receive any suspicious calls, emails, or messages claiming to represent EasyHomeMart.com, please contact us immediately.
Privacy and Customer Data
We respect customer privacy and are committed to protecting personal information.
Any details shared with our support team are used only for:
- Customer verification
- Order processing
- Issue resolution
- Service improvement
We do not sell or misuse customer information.
For more information regarding customer data handling, customers are encouraged to review our Privacy Policy available on the website.
Why Customers Trust EasyHomeMart.com
EasyHomeMart.com is committed to delivering quality Home & Kitchen products with reliable customer support and a smooth online shopping experience.
Customers choose us because of:
- Affordable pricing
- Quality products
- Responsive customer support
- Secure shopping experience
- Reliable shipping services
- Easy order process
- Customer-focused service approach
Our goal is to build long-term relationships with customers through trust, transparency, and consistent support.
Frequently Asked Questions (FAQs)
How can I contact EasyHomeMart.com?
You can contact us through our customer support phone number or official email address.
Phone: 7797439418 Email: easyhomemart123@gmail.com
What are your customer support timings?
Our support team is available Monday to Saturday from 10:00 AM to 7:00 PM (IST).
How long does it take to receive an email response?
We usually respond to customer emails within 24 to 48 business hours.
Can I cancel my order after placing it?
Yes, cancellation requests can be made before the order is shipped.
What should I do if I receive a damaged product?
Please contact our support team immediately with product photos and order details for assistance.
Do you provide support for product-related questions?
Yes, our team is happy to help customers with product information and purchase guidance.
Final Note
Thank you for choosing EasyHomeMart.com.
We truly appreciate your trust in our products and services. Our team is always committed to providing excellent customer service and ensuring a hassle-free shopping experience for every customer.