Terms of service

Effective Date: May 7, 2026

Welcome to easyhomemart.com. These Terms of Service (“Terms”) govern your use of our website, products, services, and any related content provided by EasyHomeMart. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you should discontinue using our website immediately.

1. Company Information

Store Name: EasyHomeMart
Website: easyhomemart.com
Category: Home & Kitchen Products
Business Email: easyhomemart123@gmail.com
Phone Number: 7797439418
Business Address: Perua, Sabang, Paschim Medinipur, West Bengal – 721155
GST Number: 19MAQPS8950R1ZW

2. Acceptance of Terms

By visiting, browsing, registering, or purchasing products from our website, you acknowledge that you have read, understood, and agreed to these Terms of Service along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on the website.

These Terms apply to all users of the website, including customers, vendors, browsers, merchants, and contributors of content.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old, or
  • Access the website under the supervision of a parent or legal guardian.

By using this website, you confirm that all information provided by you is accurate, complete, and current.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe that the information provided is false, misleading, or violates applicable laws.

4. Products and Services

EasyHomeMart offers Home & Kitchen products through our online platform. We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

However, we do not guarantee that:

  • Product descriptions are error-free,
  • Product colors displayed on your device will exactly match the actual product,
  • All products will always remain available.

We reserve the right to:

  • Modify or discontinue products without prior notice,
  • Limit quantities of any product,
  • Restrict sales to specific individuals, regions, or jurisdictions,
  • Cancel orders at our sole discretion.

5. Pricing Policy

All prices displayed on our website are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as mentioned on the product page.

We reserve the right to change prices at any time without prior notice.

In case of pricing errors due to technical issues or human mistakes, we reserve the right to:

  • Cancel the affected order,
  • Refund the paid amount,
  • Request confirmation before processing the order.

Additional charges such as shipping fees or Cash on Delivery fees may apply and will be shown during checkout.

6. Order Acceptance and Cancellation

When you place an order, you will receive an order confirmation via email, SMS, or phone call. This confirmation does not guarantee acceptance of your order.

EasyHomeMart reserves the right to:

  • Refuse or cancel any order,
  • Limit quantities purchased per person or household,
  • Cancel suspicious or fraudulent transactions,
  • Cancel orders due to stock unavailability.

If your order is canceled after payment has been made, the refund will be processed according to our Refund Policy.

Customers may request cancellation before the product is shipped. Once dispatched, cancellation requests may not be accepted.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timeframe mentioned on the website.

Delivery timelines may vary due to:

  • Location,
  • Courier partner delays,
  • Natural disasters,
  • Public holidays,
  • Unforeseen circumstances.

EasyHomeMart shall not be held responsible for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping details. Incorrect addresses may result in failed deliveries or additional shipping charges.

8. Return, Refund, and Replacement

Customers may request returns or replacements according to our Return & Refund Policy.

Products may not qualify for returns if:

  • The product has been used,
  • The item is damaged due to customer misuse,
  • Original packaging is missing,
  • Return request exceeds the eligible period.

Refunds will be processed through the original payment method or bank transfer, depending on the payment mode used during purchase.

EasyHomeMart reserves the right to reject return requests that do not comply with our policy.

9. User Accounts

Users may create an account to access certain features of the website.

You are responsible for:

  • Maintaining the confidentiality of your login credentials,
  • Restricting unauthorized access to your account,
  • All activities conducted under your account.

You agree to immediately notify us of any unauthorized use of your account.

EasyHomeMart shall not be liable for losses arising from unauthorized account access caused by user negligence.

10. User Conduct

While using our website, you agree not to:

  • Violate any applicable laws,
  • Upload malicious software or harmful code,
  • Attempt unauthorized access to our systems,
  • Use the website for fraudulent activities,
  • Copy or misuse website content without permission,
  • Interfere with the website’s security or operations,
  • Post misleading, abusive, or offensive content.

Violation of these rules may result in account suspension, legal action, or permanent restriction from our services.

11. Intellectual Property Rights

All content available on EasyHomeMart, including:

  • Logos,
  • Images,
  • Product descriptions,
  • Graphics,
  • Videos,
  • Website design,
  • Text content,

is the intellectual property of EasyHomeMart or its licensors and is protected under applicable copyright and trademark laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without written permission.

Unauthorized use of website content may result in legal action.

12. Accuracy of Information

We attempt to ensure that all information on the website is accurate and updated.

However, we do not warrant that:

  • Product information is always complete,
  • Website content is error-free,
  • Information will always remain current.

Users rely on website information at their own risk.

EasyHomeMart reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

13. Third-Party Links

Our website may contain links to third-party websites for payment processing, logistics tracking, or informational purposes.

EasyHomeMart is not responsible for:

  • Third-party website content,
  • Privacy practices,
  • Transactions conducted on external platforms,
  • Losses caused by third-party services.

Users access third-party websites at their own discretion and risk.

14. Payment Terms

We support multiple payment methods, including:

  • Credit Cards,
  • Debit Cards,
  • UPI,
  • Net Banking,
  • Wallets,
  • Cash on Delivery (where applicable).

By making payments through our website, you confirm that:

  • You are authorized to use the payment method,
  • Payment details provided are valid and accurate.

EasyHomeMart uses secure payment gateways but does not store confidential banking information on its servers.

We are not liable for payment failures caused by banks, payment gateways, or technical issues beyond our control.

15. Limitation of Liability

To the maximum extent permitted by law, EasyHomeMart shall not be liable for:

  • Indirect or incidental damages,
  • Loss of profits,
  • Data loss,
  • Business interruption,
  • Delayed deliveries,
  • Product misuse,
  • Technical website interruptions.

Our total liability for any claim related to a product or service shall not exceed the amount paid by the customer for the respective order.

16. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

EasyHomeMart does not guarantee that:

  • The website will always operate uninterrupted,
  • The website will be free from viruses,
  • Products will meet every customer expectation.

Customers use the website and purchase products at their own risk.

17. Indemnification

You agree to indemnify and hold harmless EasyHomeMart, its owners, employees, affiliates, and partners from any claims, damages, liabilities, legal expenses, or demands arising from:

  • Your violation of these Terms,
  • Misuse of the website,
  • Breach of applicable laws,
  • Infringement of third-party rights.

18. Termination of Services

EasyHomeMart reserves the right to terminate or suspend access to the website without prior notice if:

  • Users violate these Terms,
  • Fraudulent activity is suspected,
  • Legal obligations require such action.

Termination may result in cancellation of pending orders or restriction from future purchases.

19. Governing Law and Jurisdiction

These Terms shall be governed and interpreted according to the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in West Bengal.

Users agree to submit to the exclusive jurisdiction of those courts.

20. Changes to Terms of Service

EasyHomeMart reserves the right to update, modify, or replace any part of these Terms at any time without prior notice.

Changes will become effective immediately upon posting on the website.

Customers are encouraged to review this page periodically to stay informed about updates.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

21. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.

By using our services, you consent to the collection and use of information according to our Privacy Policy.

22. Contact Information

For any questions regarding these Terms of Service, customers may contact us using the details below:

EasyHomeMart
Website: easyhomemart.com
Email: easyhomemart123@gmail.com
Phone: 7797439418
Address: Perua, Sabang, Paschim Medinipur, West Bengal – 721155
GST No: 19MAQPS8950R1ZW